Here is a concise, tailored Cancellation Policy structured specifically for Dadimaa Foods to replace the sample text on your page:

Cancellation Policy

At Dadimaa Foods, we prepare and pack our traditional food items fresh to ensure you receive the highest quality products. Because our items are perishable, cancellations are subject to the following conditions:

Cancellation Window

  • Before Processing / Dispatch: You can request a cancellation within 2 hours of placing your order or before it enters the processing/dispatch phase.
  • After Dispatch: Once an order has been shipped, it cannot be canceled, recalled, or redirected.

How to Cancel Your Order

To request an order cancellation:

  1. Email us immediately at dadimaafoods@gmail.com with the subject line: Cancellation Request - [Your Order Number].
  2. Include your full name, phone number, and order details in the email body.

Refund on Canceled Orders

  • If your cancellation request is received within the valid timeframe before dispatch, a full refund will be processed to your original payment method.
  • Refunds typically take 5–7 business days to reflect in your account, depending on your bank or payment gateway provider (e.g., Razorpay, UPI, or card issuer).

Need Assistance?

If you have any questions or need help with an existing order, please contact us:

  • Email: dadimaafoods@gmail.com
  • Address: Dadimaa Foods, Moothala P.O., Pallickal, Trivandrum, Kerala, India – 695604